Privacy Policy

1. Introduction

Lumion Green Energy Solutions (“Lumion”, “we”, “us”, or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit enquiry forms, or otherwise engage with our services.

2. Information We Collect

We may collect information you provide directly and information gathered automatically when you interact with our digital channels.

• Contact details such as name, email address, phone number, and organization.
• Project details shared through quote, partnership, or technical enquiry forms.
• Usage data such as pages viewed, referring URLs, device type, and approximate location.
• Communications you send to our support or sales teams.

3. How We Use Information

We use personal information to respond to enquiries, prepare proposals, improve our website, and operate our business responsibly.

• Provide quotes, site assessments, and partnership follow-ups.
• Send service-related updates you have requested or consented to receive.
• Analyze site performance and improve content, accessibility, and security.
• Comply with legal, regulatory, and contractual obligations.

4. Sharing of Information

We do not sell personal information. We may share limited data with trusted service providers who support hosting, analytics, communications, or project delivery — only as needed to perform those services and under appropriate confidentiality obligations. We may also disclose information when required by law or to protect the rights, safety, and integrity of Lumion, our users, or the public.

5. Data Retention & Security

We retain personal information only for as long as needed for the purposes described in this policy, or as required by applicable law. We apply administrative, technical, and organizational measures designed to protect information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet is completely secure; we encourage you to use strong passwords and share sensitive details only through official Lumion channels.

6. Your Choices

Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you. You may also withdraw marketing consent at any time. To exercise these rights, contact us using the details on our Contact page. We may need to verify your identity before fulfilling certain requests.

7. Cookies & Similar Technologies

Our website may use cookies or similar technologies to remember preferences, understand traffic patterns, and improve user experience. You can control cookies through your browser settings; disabling some cookies may affect site functionality.

8. Updates to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page reflects the latest revision. Continued use of our website after changes become effective constitutes acceptance of the updated policy.

9. Contact

If you have questions about this Privacy Policy or our data practices, please contact Lumion Green Energy Solutions through the Contact page on this website or by emailing lumiongreenenergy@gmail.com.